Lysine or L-Lysine is an essential amino acid, with the chemical structure: HO_CCH(CH_)_NH_. Essential amino acids can only be absorbed by food or by dietary supplements; the human body does not make any essential amino acids on its own. In total there are 20 amino acids, nine of them essential amino acids which all people require and Lysine is one of them. Lysine can found in many foods such as: milk, cheese, fish, chicken, lamb, soybeans and whole-wheat.
A metabolic process cannot happen without amino acids; therefore they can be described as the basis of life processes. The main roles of amino acids are the optimal transport and storage of all nutrients inside the body.
The powder used to make MBAHVE’s Lysine tablets is sourced from fermented Glucose (corn).
Every ingredient used in this product was purchased in the Professional manufacturers ,and our carefully selected suppliers that must adhere to ISO 9001 and GMP standard for quality.
We operate rigorous quality management systems which have been developed with our suppliers. These operate on a precautionary principle and are supported by a range of on-site audits and product testing.Suppliers are required to meet a range of quality, safety, environmental and social standards.
We also operate a system of public recalls when required.We pride ourselves on developing superb products.In 2015 we will be developing and launching our Environmental Policy to support the development of products and processes which improve sustainability.
All of MBAHVE’s products are manufactured by our expert team here in the Malaysia or China ,meeting all of the requirements set by Trading Standards and Food Standards Agency. All packets come marked with a full ingredients list as well as a best before date and a batch number for full tractability.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FitnessGymStore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.fitnessgymstore.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!