- Item:Yoga mat
- Features:Anti-skid/High bounce/Non-toxic/Non-smell/For beginner
- Package content:1 pc yoga mat
- Notice:Shipped out with logo or without logo random,shipped out with Transverse stripe or Vertical stripe random
Russian people please leave your 3 words full name so as to avoid parcel lost.Thanks!
UAE, Saudi Arabia, Ghana, Kuwait, Oman, Qatar and Lebanon’s customers please leave us your Pobox.
Chile customers please leave us your post code.Thanks
PS: We honestly advice buyers chosing China post registered air mail. Because yoga mat is very larger. It maybe returned if buyers chose other express services. Thanks~
1)We accept Western union & T/T.
2) When using ESCROW,your money is deposited securely in your account.Money will be released to us only after you comnfirm
3)Payment must be made within 3 days of order.If you can’t checkout immediately after auction close,please wait for a sec and retry.
4) Any payment questions please contact us.
1) We ship worldwide by E-packt,EMS,China post,we are unable to control the delivering time, delivery time depends on different
destinations and other factors.
When it comes to Chinese festivals(Christmas,Chinese New Year etc.)it’ll take longer time and we’ll notify in advance.If it proccesed
by Thired-party serbice, but if the parcel has not arrive within expected time,please contact us in time,we’ll try our best to track it for
you and give you a satisfying reply.
2) Due to Brazil special policy,it may take more than 100 days,thanks for your understanding.
3) Payment would be proccesed by Alixpress in 24 days.Orders will be shipped out within 3-7 business day.
4) UAE, Saudi Arabia, Ghana, Kuwait, Oman, Qatar and Lebanon’s customers need to add your PO BOX number in the address blanket.
5) We ship to Alixpress adress ONLY,please make sure your adress in Alixpress is matched with your shipping adress before paying.
Russian customers please leave us your full name(normally 3 words).A full name is neccessary by Russian customs.Thanks!
1) Differences in colors may be caused by some other reasons such as color reflection in the monitor,
lighting, background etc. Please understand.
1) Customers may rest assured that every items would undergoes quality checks.
2) If you have any questions please contact us,normally your questions would be replied in 24 hours.
3) Wholesale business is provided here,if you need please contact us.The more you buy, the bigger discount you can get.
1) If you are satisfied with our products and service please leave us positive feedback& a 5 stars review!
If you are unhappy with our service or any other problems please contact us before leaving feedback and we will solve the issue immediately,
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FitnessGymStore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.fitnessgymstore.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!